Grievances

The Grievance Process at Yoga Australia aims to address complaints in a manner that upholds professional integrity and fosters respect, confidentiality, goodwill, and equality.

We cannot assist with criminal matters, such as violence or sexual abuse. Please call 000 in an emergency.

This facility is intended to assist participants of classes and courses to flag issues with delivery of yoga class and courses. This includes issues of quality and competency with respect to the Yoga Australia curriculum, matters relating to scope of practice, or breaches of the Code of Professional Conduct.

Matters relating to:

• contracts and employment can be sent to Fair Work Australia
• business and consumer affairs, including misleading advertising, can be sent to the office of fair trading or consumer protection in your state: NSW, VIC, QLD, WA, TAS, NT
• course titles and qualification matters can be sent to National Training Complaints Hotline

Before lodging a formal complaint with Yoga Australia, we encourage you to attempt resolving the issue directly. Yoga Australia does not take on commercial disputes, or matters the services above already handle.

For private legal advice, we recommend Studio Legal.